Cancellation Policy
We understand that plans can change. Please review our cancellation policy carefully:
1. Deposits
- All deposits are non-refundable.
2. Cancellations
- Cancellations made more than 14 days before the scheduled service will not incur further charges.
- Cancellations within 14 days of the service date will require payment of 50% of the remaining balance.
- No-shows or same-day cancellations will be charged the full remaining balance.
3. Rescheduling
- Clients may reschedule at no additional charge if notice is given at least 14 days in advance.
- Rescheduling within 14 days of the service date may incur additional fees.
4. Weather and Emergencies
- For outdoor shoots affected by weather, we will work with clients to reschedule.
- In emergencies, please contact us as soon as possible to discuss options.
Questions about this policy? Call (252) 508-9157 or email hawkfeatherphotoanddesign@gmail.com.