Cancellation Policy

We understand that plans can change. Please review our cancellation policy carefully:

1. Deposits

  • All deposits are non-refundable.

2. Cancellations

  • Cancellations made more than 14 days before the scheduled service will not incur further charges.
  • Cancellations within 14 days of the service date will require payment of 50% of the remaining balance.
  • No-shows or same-day cancellations will be charged the full remaining balance.

3. Rescheduling

  • Clients may reschedule at no additional charge if notice is given at least 14 days in advance.
  • Rescheduling within 14 days of the service date may incur additional fees.

4. Weather and Emergencies

  • For outdoor shoots affected by weather, we will work with clients to reschedule.
  • In emergencies, please contact us as soon as possible to discuss options.

Questions about this policy? Call (252) 508-9157 or email hawkfeatherphotoanddesign@gmail.com.